Categories, unlike tags, can have a hierarchy. You might have a Jazz category, and under that have children categories for Bebop and Big Band. Totally optional.
Most people think world-class service is about fast response times, flawless communication, or throwing in extra perks to “wow” customers. While those things are nice, they aren’t the heart of true service. World-class service is about ensuring your customer’s success—even when it means telling them no. I’ve been a self-employed software developer for over a decade, writing LAMP stack...
When I started building this SaaS in September, I didn’t even want to launch a SaaS. I was working with a local client who had a tight budget and was using a mess of disconnected services that refused to talk to each other. None of them offered a usable API. I realized the only way to get them what they needed was to build something myself. That was the spark. Writing Code Was Less Than 40% of...
Yesterday I had one of those moments that every developer dreads. A client using ManageMemberships said a customer couldn’t sign up through the form. I checked the logs—nothing weird. I signed up myself on my phone using a real card—worked perfectly. The client followed up, saying it still wasn’t working. The member got an error message that said “contact info updated.” That exact...